Our Shipping
Policy.
Everything you need to know about how we get your order to your door — fast, free, and with care for you and your pet.
Always Free on every order
8–12 Business Days
after processing
1–3 Business Days
before shipment
Simple, transparent
shipping — always.
Effective Date: April 26, 2026 · Shopera USA · shoperausa.com
We ship to all 50 US states with free standard shipping on every order, no exceptions.
We currently ship to all 50 United States. At this time, we do not offer international shipping. All orders must be placed with a valid US delivery address to be processed and fulfilled.
We believe great products should not come with surprise fees. Shipping is completely free on every single order — no minimum purchase required, no discount code needed.
Free standard shipping on all US orders — no minimum spend, no code needed, every time.
Orders are typically processed within 1–3 business days of being placed. Orders placed on weekends or public holidays will begin processing on the next available business day.
| Order placed on | Processing begins |
|---|---|
| Monday – Friday | Same or next business day |
| Saturday – Sunday | Following Monday |
| Public holidays | Next available business day |
After your order is processed, standard delivery takes 8–12 business days. Total estimated time from order to delivery is approximately 9–15 business days.
| Stage | Estimated time |
|---|---|
| Order processing | 1–3 business days |
| Standard delivery | 8–12 business days |
| Total (order to door) | 9–15 business days |
Once your order has shipped, you will receive a confirmation email with your tracking number. Use it to follow your shipment's progress directly through the carrier's website.
Did not receive a tracking email? Check your spam folder first. Still missing? Contact us at support@shoperausa.com and we will resend it right away.
Occasional delays can occur due to carrier disruptions, weather, or high-volume periods. If your order has not arrived within the estimated window, contact us and we will investigate promptly.
| Issue | What to do |
|---|---|
| Order delayed | Contact us after 15 business days from order date |
| Package marked lost | Email us — we open a carrier investigation immediately |
| Wrong item received | Email us with a photo — we reship the correct item |
| Item damaged on arrival | Email us with a photo — full replacement at no charge |
Shopera USA reserves the right to update or modify this shipping policy at any time without prior notice. Changes take effect immediately upon posting to our website. We encourage you to review this page periodically.
No minimums, no codes, no surprises. Free shipping on every single order across all 50 states.
Something not right? We make returns and replacements simple, fast, and completely hassle-free.
Questions about your shipment? Our support team replies within 24 hours on business days.
"Your pet deserves the best — and so do you."