Shipping policy

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Legal Document

Shipping Policy

Effective Date: April 26, 2026  ·  Shopera USA  ·  shoperausa.com

Coverage Costs Processing Delivery Tracking Issues Delays Contact
Shipping Cost
Always Free
Delivery Time
8–12 Business Days
01
Where we ship
Coverage

We currently ship to all 50 United States. At this time, we do not offer international shipping. All orders must be placed with a valid US delivery address to be processed and fulfilled.

02
What you pay
Shipping Costs

We believe great products should not come with surprise fees at checkout. Shipping is completely free on every single order — no minimum purchase required, no discount code needed.

Free standard shipping on all US orders — no minimum spend, no code needed, every time.

03
Before it ships
Order Processing

Orders are typically processed within 1–3 business days of being placed. Orders placed on weekends or public holidays will begin processing on the next available business day.

Order placed on Processing begins
Monday – Friday Same or next business day
Saturday – Sunday Following Monday
Public holidays Next available business day
04
Getting it to you
Delivery

After your order is processed, standard delivery takes 8–12 business days. Total estimated time from order placement to delivery is approximately 9–15 business days. Delivery times may vary depending on your location within the United States.

Stage Estimated time
Order processing 1–3 business days
Standard delivery 8–12 business days
Total (order to door) 9–15 business days
05
Staying informed
Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to follow your shipment's progress directly through the carrier's website.

Did not receive a tracking email? Please check your spam or junk folder first. If it is not there, contact us at support@shoperausa.com and we will resend it right away.

06
When things go wrong
Issues & Delays

While we work hard to ensure every order arrives on time and in perfect condition, occasional delays can occur due to carrier disruptions, weather, or high-volume periods. If your order has not arrived within the estimated window, please contact us and we will investigate promptly.

Issue What to do
Order delayed Contact us after 15 business days from your order date
Package marked lost Email us — we will open a carrier investigation immediately
Wrong item received Email us with a photo — we will reship the correct item
Item damaged on arrival Email us with a photo — full replacement at no charge
07
Policy updates
Changes to This Policy

Shopera USA reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will take effect immediately upon being posted to our website. We encourage you to review this page periodically to stay informed of any updates.

Shopera USA
Questions about your order?
support@shoperausa.com